Shaun Leane is renowned for his romantic and extravagant jewellery. He is a real craftsman and spends his time creating precious and silver jewellery with his team at the London Studio.
Our website showcases the entire range of Shaun’s fabulous jewellery. Many of the collections featured on our site are sold exclusively by Shaun Leane.
Shopping at Shaun Leane is straightforward; please follow the instructions below.
Browse through our collections by using the collection buttons and search options on the right hand side of the page, and then your selection of images will appear. Click on the image to view more information on your particular chosen item. Simply add your chosen piece of jewellery to your shopping bag by clicking on the ‘Add to shopping bag' button next to your chosen item. Then simply proceed to purchase to make payment.
All orders will be paid for in Pound Sterling but you are able to see a specific currency conversion by clicking on the relevant denomination at the top of the site.
Shaun Leane shop
If you would prefer to place your order by telephone please contact the studio directly on +44 (0) 207 405 4773 Monday to Friday 9am to 5pm where we will be on hand to assist you. You may also contact us by email on info@shaunleane.com if you have any queries or questions about certain pieces.
DELIVERY OF UK ORDERS
If you place your order online or over the telephone, your jewellery will arrive by Royal Mail special delivery within 5 working days.
We endeavour to dispatch all orders as soon as possible subject to product availability and clearance of payment.
Delivery to addresses within the UK costs £8.00
Parcels will need to be signed for in person. In the event that no one is available to receive a Special Delivery item, a card will be left providing you with the option to have the item delivered at a later date or to collect your parcel from your local collection depot.
COURIER SERVICE
We also offer a same day courier service in London to all London postal code areas for £15.00
Orders must be received and payment cleared by 2pm for London Same Day delivery. We will dispatch London Same Day orders as a priority subject to product availability.
Please call us on +44 (0) 207 405 4773 to arrange a convenient delivery time.
DELIVERY OF INTERNATIONAL ORDERS
Delivery to overseas addresses costs £15.00
Overseas deliveries are sent via Royal Mail AirSure and will arrive within 5-10 working days in Europe and the US, or within 5-10 working days for the rest of the world; please call us on +44 (0) 207 405 4773 or email info@shaunleane.com for more information.
Parcels will need to be signed for in person. In the event that no one is available to receive a Special Delivery item, a card will be left providing you with the option to have the item delivered at a later date or to collect your parcel from your local mail collection depot.
Certain items may need to be sent via FedEx. Please call our customer service team on +44 (0) 207 405 4773 or email info@shuanleane.com to discuss your individual requirements, and we will advise you of the specific shipping cost and delivery time required.
Non-UK orders are exclusive of VAT. VAT (15%) will be removed from your order at checkout.
Please also note that any duty and taxes incurred in the country of destination are the responsibility of the customer.
The transaction is taken in pounds sterling but you are able to see a specific currency conversion by clicking on the relevant denomination at the top of the site.
GIFTS AND PACKAGING
Each beautiful piece of Shaun Leane jewellery will be delivered in its own box bearing the Shaun Leane logo.
Each box will be wrapped with ribbon and will come with a polishing cloth, with detailed instructions of how to keep your jewellery in perfect condition.
Please note that you can also have your chosen items delivered as a gift to the recipient by choosing to provide an alternative delivery address. If the name provided with the delivery address is different from that of the billing address, the invoice will be forwarded to the billing address.
Shaun Leane shop
TAILORED SERVICES
If you are London based and you urgently need your jewellery for a specific occasion, please call us on +44 (0) 207 405 4773 to discuss your individual requirements. We endeavour to help you as much as possible.
RETURNS INFORMATION
If the jewellery you receive is not to your satisfaction you may return
or exchange it, and we will refund or send you an alternative piece within 28
days from purchase date.
Shaun Leane wishes to
guarantee the complete satisfaction of the Customer. Shaun Leane will refund
the entire cost of the item(s) that are returned by the Customer not worn, not
used and not damaged.
Shaun Leane
will not accept returns for any items that have been worn or damaged in anyway.
Upon receipt of an order, if any item has been damaged, customers should notify
us (by phone or email) on the same day if they wish to return it.
We strongly advise all customers to check their purchase thoroughly upon
delivery before disposing of any original packaging.
Please be aware that international customs duties and sales taxes are NOT
refunded for shipments outside the European Community (EU).
Refunds will be issued in the same form that was used for payment. Shipping
charges are non-refundable.
RETURNING FAULTY GOODS
All items returned as faulty will be inspected and
any damage deemed to subject to fair wear and tear will not be accepted as
faulty.
We at Shaun Leane strive to produce high quality jewellery and will do our best
to help with any damage caused. Where possible, items may be repaired on
request but only where such items are deemed faulty and repairable. Repairs do
not come with any guarantees. It may be possible for us to repair items that have suffered wear and tear.
There will be a charge for this service to cover the cost of shipping and any
other costs incurred.
REFUNDS AND CREDITS Refunds to you will be made within 30 days of the date of cancellation notice.
All undamaged, correctly returned products will be credited to the original purchaser's credit card including sales taxes for all EU country shipments excluding shipping charges.
As previously stated, international customs duties and sales taxes are non- refundable for shipments outside the European Community (EU).
Once the refund has been completed Shaun Leane will send a confirmation e-mail.
Alternatively, you can request a Shaun Leane credit to be used against future purchases at www.shaunleaneshop.com Once issued, credit notes are valid for 6 months.
EXCHANGE INFORMATION
If you would like to exchange your purchase for an alternative item please let us know by emailing us at info@shaunleane.com or by phone for advice on a more suitable item on +44(0) 207 405 4773
Alternatively, to secure your chosen exchange you can make your purchase by phone or online and we will refund your original item when it is returned to us.
Exchange items can only be dispatched after the returned goods have been received and undergone a quality control check.
Exchanges received outside of the above stated timescales (7 days) are also subject to product availability and the customer will incur any shipping costs for such exchanges. Any further returns of exchanged items outside the stated timescales (7 days) will again be at the customers cost for shipping and refunded only as a credit against other items.
You will be charged for any difference in cost and any additional shipping, taxes and import duties.
GIFT RETURNS If you have received an item from Shaun Leane as a gift you can return it for an exchange or a credit note within the parameters outlined in this Returns Policy. Please call us on +44 (0) 207 405 4773 to organise this.
Shaun Leane 2009